PRIVACY POLICY
We want you to be informed of the data we gather, the data we do not gather, and the data collection, usage, and storage practices we employ. We do not keep track of your browsing history, traffic destination, data content, or DNS requests in our logs. Additionally, we never keep track of connection records, including your IP address, exiting VPN IP address, connection timestamp, or session length.
Our guiding approach for data collecting is to simply gather the minimum amount of information necessary to provide a top-notch VPN service at scale. Our systems were not created to store sensitive information about our clients; even under duress, we are unable to divulge information that we do not already have.
You can better understand how KDVPN collects, uses, and keeps information if you read our privacy policy.
GENERAL INFORMATION
KDVPN gathers two different kinds of data:
(I) ACCORDING TO YOUR ACCOUNT INFORMATION ("PERSONAL INFORMATION")
Name, email address, and payment information are among the pieces of information gathered to manage your KDVPN subscription that you enter on our order page when you sign up for the services.
Summary statistics for aggregate apps and VPN connections (II)
In order to maintain top-notch customer service and service quality, KDVPN only gathers the barest amount of use data. What information we gather is described in detail in the section below. These statistics never contain any information on what the user performed while using the VPN, such as information regarding the content or destinations of VPN traffic, DNS requests, or IP addresses.
PERSONAL INFORMATION
KDVPN gathers personal data that you voluntarily provide to us through the Site. In order to create a KDVPN account, send you emails, collect payments from you, and answer to support requests you make, we need personal information from you such your email address and payment details.
For some payment methods, the Site could send you to our third-party payment processor's website so you can finish the transaction there. Please review the terms and privacy policies of each our payment processor “FastSpring“ to see what personal information they collect and keep.
Your email address is used by KDVPN for the following purposes:
- To send emails in connection with transactional payments.
- To send emails with links to our website, such as password reset links.
- To give you notifications and updates.
- To get in touch with you regarding your VPN services or to reply to your messages.
- To send marketing emails containing information about KDVPN offers, surveys, invites, and other content related to KDVPN. By following the instructions provided in these emails, you can opt out of receiving marketing communications.
KDVPN does not sell your personal information to any parties and only uses it for the purposes outlined in this privacy statement.
VPN CONNECTION STATISTICS
We take care to never record DNS requests, IP addresses, browsing history, traffic destination, or data content. Therefore:
- We are unable to identify the user who has ever viewed a specific website or service.
- Neither the VPN server IP addresses nor the user who was connected to the VPN at a particular moment are known to us.
- The user's computer's initial IP address is unknown to us.
If someone tries to force KDVPN to release user information based on any of the mentioned points, we are unable to comply because the necessary data is not available.
DATA STORAGE FOR EMAIL, LIVE CHAT, AND FEEDBACK FORMS
Any contact, queries, grievances, or praises you send to us via our website or services are recorded by KDVPN together with our responses. Depending on how you get in touch with KDVPN, we could gather your email address and any other data you provide us. Our team and other parties that help us with customer care can deliver the finest possible customer support experience thanks to complete communication records.
SECURITY ACTIONS TO PROTECT YOUR DATA
KDVPN employs top-tier physical, administrative, and technological security measures at its offices and data storage facilities to guard against data loss, abuse, unauthorized access, disclosure, and modification. Only employees who need it in order to do their jobs are allowed to access user information.
Despite the fact that we think these methods are reliable, it is crucial to realize that no data security mechanism in the world can provide 100% safety.
COOKIES - WHAT IS A COOKIE?
A cookie is a little text file that the Site uses to keep track of your visit. Cookies help KDVPN offer features like website login and language options, as well as optimize and improve the user experience on the Site. As we constantly update and enhance our Site, the cookies we utilize may change over time.
DISABLING COOKIES
You are always free to modify your cookie choices. You may do this in your browser's options menu. You may be able to manage which cookies you accept, which cookies you wish to prevent moving forward, and whether or not to remove cookies, depending on the browser and device you use. Please consult your browser's "help" section for additional details about these options. Be aware that if you opt to disable cookies, the KDVPN Site might not function as intended.
THIRD-PARTY COOKIES
KDVPN makes use of external services like Google Adwords and Analytics. These services' cookies are used to gather information for statistics reporting. For instance, we may generate statistics about the number of people who visit a specific page and how long they stay on the website.
Cookies are used by third-party vendors, such as Google, to deliver adverts based on a user's previous visits to the Site. Any information gathered will be used in line with Google's and our privacy policies. By going to the Google Advertising Opt-out Page, users can choose not to have Google utilize their cookies. By going to the Google Analytics Opt-out Page, users can choose not to use Google Analytics. Users can refuse to have cookies used by third-party vendors by going to the Network Advertising Initiative Opt-out Page.
THIRD-PARTY WEBSITES
Links to external websites not owned by KDVPN may be found on the Site. The privacy policies or content of such external websites are not within the control of KDVPN.
CONSENT AND AGE RESTRICTIONS
Adults from 18 and above are the target audience for the Services. Please notify us right away if you think your child has provided us information.
CHANGES TO THE PRIVACY POLICY
In accordance with any relevant privacy laws and principles, we reserve the right to modify our Privacy Policy from time to time without giving you prior notice. Your agreement of our Privacy Policy is implied by your continuous use of the Site or Services.
HOW TO CONTACT KDVPN
Please feel free to contact KDVPN at the following email address if you have any queries about our Privacy Policy and how we manage your information: info@kdvpn.io
